About us
We are professional, customer-centric, innovative and our goal is to provide a platform where agents can WFH, choose their own hours, choose clients to work for, giving them the freedom to work when and where they want..
Our work environment includes:
- Flexible working hours
- Work-from-home days
Employer is seeking a Customer Service Representative to help with daily work, including ticket creation via email, chat support, phone calls and handling the IT helpdesk. Inbound calls.
Responsibilities:
- Answer telephone calls and respond to customer requests.
- Validate customer information in a timely manner.
- Obtain customer account and product information.
- Proactively provide products and services to customers, such as new offers or other information.
- Reach out to customers that have not engaged with the company for a period of time to re-engage them.
- Handle customer complaints and initiate corrective actions.
- Maintain supervisor and client relationships.
Job Types: Full-time, Part-time, Contract
Pay: $12.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Referral program
Experience level:
- 1 year
- No experience needed
- Under 1 year
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- Remote
Work Location: Remote
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