Room Service Assistant-Per Diem-Food & Nutrition Services
Location: Chesterfield Missouri
Description: St. Luke's Hospital - Missouri is at present recruited Room Service Assistant-Per Diem-Food & Nutrition Services right now, this occupation will be placed in Missouri. Further informations about this occupation opportunity kindly read the description below. Summary: Responsible for multiple tasks associated with preparation, service and sanitation fo! r patient room service. Cross-trained to work in other areas of the department. Performs duties and responsibilities in a manner consistent with our mission and values.
Principle Accountabilities: % Of Time Spent
1. Processes Patient Room Service Orders. Receives patient requests via phone call. Enters requests into Computrition. Ensures patient request is in compliance with diet order by allowing only those items designated as “allowed†or by total nutritient intake via Computrition. Provides patient alternative food choices if requests are not compliant with diet order. Checks patient for “Nurse Alert†and directs patient to notify Nurse that tray was order as appropriate. Sends final order to kitchen printers for preparation. Portions/assembles Room Service tray as ordered according to standards. Trained to perform all Room Service tray assembly and service positions. Follows departmental temperature taking standards. Restocks the work ar! ea with supplies both paper and food products. Ensures product! quality and presentation meets standards. Reports deviations immediately. Ensure ample product is available. Reports need for additional product immediately. Prepare and deliver in-between meal snacks for patients. (40%)
2. Serves Patient Room Service Meals. Meet meal tray being delivered to assigned floor. Verify completeness of tray. Notify checker of any missing/additional items needed. Deliver tray to patient following all customer service and safety standards. Complete Meal Tracking Diet List and give to Unit Secretary. (40%)
3. Promotes patient satisfaction via customer service. Greets patient/family with warm welcome. Educates patient/family about Room Service process. Assists with ordering as needed. Promotes positive interactions with patient/family. Utilizes scripting to ensure consistent message. Resolves patient, Nursing problems related to meal service. Assists unit secretary with diet order entry in Cerner to ensure accurate delivery of nutr! ition. Communicate with clinical dietitians and nursing staff regarding patient’s nutritional needs and changes. Adheres to dress code and code of conduct standards. Always follows FACES standards. (Ongoing)
4. Maintains food safety, personal safety & sanitary work area. Ensure food is maintained under proper conditions during all stages of production & storage. Follows the HACCP guidelines when handling food. Adheres to sanitation standards of personal hygiene, particularly hand washing. Adheres to proper cleaning of equipment, floors, and work surfaces according to the Master Cleaning Schedule to meet requirements of all regulatory agencies. Cleans & sanitizes work area. Ensures that all refuse material is properly removed from the department. Always uses the proper cleaning chemicals and equipment in performance of duties. Identifies spills, faulty equipment & reports immediately. Identifies improper use of equipment & reports immediately. Utilizes equipment p! roperly to attain safe food product & maintain personal safety. Reports! all unsafe situations and injuries to a supervisor immediately. (10%)
5. Personal Effectiveness. Attends all in-service for the Department. Participates in working towards attaining department goals & targets. Works well with change makes suggestions for improvement. Gives feedback & input. Communicates information clearly & in timely manner. Address problems with appropriate person. Utilizes time & supplies effectively. (5%)
6. Performs other work duties as assigned. (5%)
Total 100%
Required Experience:
Basic math and reading skills, excellent customer service skills, computer skills preferred
The assessment, care and treatment provided by Food and Nutrition Services will be consistent with the specific age related needs of the patient. Food and Nutrition Services is competent to provide nutritional care for patient age groups including neonates/infants, children, adolescents, adults and geriatric adults.
Requ! ired Education:
High school graduate preferred or GED
Compensation:Working Conditions:
Employee is required to stand and walk continuously. Employee could lift/carry a light (1-20 lbs) to medium (21-50-lbs) load occasionally. Employee may be required to lift over 100 lbs with assistance. Employee is occasionally required to bend, squat, crawl, kneel, climb, and lift waist to overhead. Employee is occasionally required to reach forward and reach overhead. For repetitive action, employee is required to use both hands for simple grasping and pushing/pulling. Employee is exposed to the following environmental conditions: temperature changes (heat, cold, wet, and damp) and noise continuously; and fumes, electrical hazards and confined to small areas frequently.
(Occasionally: 1-33%, Frequently: 34-66%, Continuously: 67-100%)
The most significant of duties are included but this does not exclude occasional work assignment! s not mentioned or developmental duties.
Job Relationships:! Member is a comprehensive healthcare team, including other healthcare providers, the patient, the patient’s family and significant others.
Takes direction from: Supervisors, Asst. Supervisors, Director, Managers
Supervised by: Supervisor-Patient Services and Sanitation
Additional Comments:
Mission: Faithful to our Episcopal-Presbyterian heritage and its ministry of healing, St. Luke’s Hospital is dedicated to improving the health of the community. Using talents and resources responsibly, our medical staff, employees and volunteers provide care for the whole person with compassion, professional excellence, and respect for each other and those we serve.
Core Values: Human Dignity, Compassion, Justice, Excellence, and Stewardship.
Human Dignity: We accept and treat all persons as being created in the image of God.
Compassion: We respond with caring to the needs o! f others as if they were members of our family.
Justice: We honor each person’s rights and responsibilities in light of the common good.
Excellence: We set and strive to attain high standards of performance and continuous improvement.
Stewardship: We use our talents and resources wisely, with honesty and integrity.
FACES â€" Friendly â€" Available â€" Caring â€" Efficient â€" Safe
Communication Standards: Promotes and provides courteous and effective communication with internal and external customers.
- .
If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to St. Luke's Hospital - Missouri.
If you interested on this occupation just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Fri, 20 Sep 2013 19:14:31 GMT
Apply Room Service Assistant-Per Diem-Food & Nutrition Services Here