Advanced Medical Support Assistant
Location: Waynesville Missouri
Description: Department Of Veterans Affairs is looking of Advanced Medical Support Assistant right now, this job will be placed in Missouri. Detailed specification about this job opportunity please read the description below. Vacancy Identification Number (VIN) 889798
OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his ! widow, and his orphan" - by serving and honoring the men and women who are America's Veterans.
How would you like to become a part of a team providing compassionate care to Veterans?
The Harry S. Truman Memorial VeteranÂ's
Hospital (HSTMVH) serves veterans throughout the state of Missouri and a full
range of primary and medical/surgical services are offered. Patient care,
research and teaching opportunities are available. The HSTMVH is affiliated
with the University Of Missouri School Of Medicine. Faculty Appointment
Opportunity. Faculty track and rank will be determined based on qualifications
and experience. Columbia has a population of 100,000 and is located equal
distance between St. Louis and Kansas City. Here youÂ'll find an excellent
school system, abundant entertainment opportunities and low cost of living.
This position is located at the Waynesville, MO Community Based Outpatient Clinic (CBOC)
This is a! n Excepted Appointment. Excepted
service positions have be! en exempt from the requirements of the competitive
service by law, Executive Order, or OPM Regulation (5 U.S.C. 2103 and 5 CFR
part 213). Public Law No. 108-170 converts this occupational series from the
competitive civil service to the Hybrid Title 38 employment system.
PLEASE REVIEW THIS ANNOUNCEMENT CAREFULLY and
provide documentation that you meet all the qualifications required. For
example: applicable transcripts, copy of applicable
license/certification/registration, etc. Applicants who do not submit the
required documentation will be deemed ineligible. Applicants will not be
contacted for additional information if their applications are incomplete or
inadequate.
Appointment is contingent upon applicant
meeting qualifications and the determination of the Professional Standards Board.
Panel
interviews may be conducted.
VA encourages persons with disabilities to
apply. The health! related positions in VA are covered by Title 38, and are not
covered by the Schedule A excepted appointment authority.
This announcement may be used to fill
identical positions vacated within 90 days of any selections made from the
original announcement.
Travel expenses for the interview and, if
selected, relocation expenses are NOT authorized
Tour of Duty : Monday thru Friday; 7:30 am to
4:00 pm or 8:00 am to 4:30 pm
NOTE: The Professional Standards Board (a
peer-review group) will review the selected candidateÂ's education and
experience and recommend the step at which the candidate will be placed in that
specific grade. The salary is based on the grade and step approved for the
selected candidate.
KEY REQUIREMENTS
Must pass pre-employment examination
Must be proficient in written and spoken English
Background and-or Security Investigation required DUTIES:
Serves as an Advanced Medical Support Assistant
in Primary C! are. Patient care is delivered in a team based model known as the Teamlet.
S/he works as a member of the Teamlet including a Registered Nurse Care
Coordinator, a Licensed Practical Nurse/Licensed Vocational Nurse and a Primary
Care Provider. The Teamlet provides the majority of the healthcare needs for an
assigned panel of patients. The Teamlet works collaboratively with other
members of an expanded health care team including pharmacists, social workers,
dieticians, behavioral health staff, etc. to provide a robust interdisciplinary
approach to care. Important interfaces and collaborations also occur with
larger health care system providers including VA and non-VA specialists,
hospitals, diagnostic and treating facilities, and community based programs.
Duties include but are not limited to:
·
Responsible
for identifying incomplete encounter information and communicating findings to
providers to facilitate ! accurate workload credit and revenue collection.
·
Front
line contact with patients and staff, the incumbent sets the tone for
perception concerning quality of healthcare services at the VA.
·
When
records are received, the incumbent will ensure that all necessary
health/administrative information are integrated into Computerized Patient
Record System (CPRS).
·
Perform
receptionist duties, customer service and other duties assigned for the proper
and timely treatment of patients and maintains appointment schedules for one or
more outpatient clinics.
·
Screen/receive
phone calls in a courteous and timely manner, determine the nature of requests
and provide the information desired using privacy rules and established clinic
processes.
·
Support
patient safety standards through correct identification of all patients through
use of two forms of identification! , Veterans Identification Card (VIC) and full
Social Security Numbe! r.
·
Respond
to urgent or emergent written (faxed) requests for medical information from
hospitals and/or doctors.
·
Administrative
subject matter expert within the Teamlet and therefore has significant
responsibilities within that team.
·
Responsible
for the development and management of a patient registry system which will be
used by all Teamlet/expanded team members to provide health care.
·
Provide
medical administrative support to one or more outpatient clinics and is an
integral member of the outpatient clinic team to effectively carry out
day-to-day administrative operations of the clinic.
QUALIFICATIONS REQUIRED:
QUALIFICATION
REQUIREMENTS: VA Handbook 5005/53, Part II, Appendix G45, Medical Support
Assistant Qualification Standard, dated June 7, 2012
Basic
Requirements:
• U.S.
Citizenship: To be elig! ible for appointment in VHA, an applicant must be a
citizen of the United States (U.S.), except as provided in 38 U.S.C. 7407(a)
and subparagraph (2).
• English Language Proficiency: Medical Support Assistants in VHA that are
appointed under authority of 38 U.S.C., chapter 73 or 74, must be proficient in
written and spoken English
• Physical Examination: Selected
candidates for this position must undergo a pre-employment medical examination
and be found suitable to perform the essential duties of a Medical Support
Assistant. (These medical exams are conducted by the VA at no cost to the
candidate).
• Experience and Education: (1)
Experience. Six months experience of clerical, office or other work that
indicates the ability to acquire the particular knowledge and skills needed to
perform the duties of the position; or (2) Education. One year above high
school; or (3) Experience! /Education Combination. Equivalent combination of
experience and ed! ucation are qualifying for entry level for which both
education and experience are acceptable.
• Certification: None required.
GS-6 Qualification
Requirements
In addition to meeting the basic
requirements, applicant must have: One year of experience equivalent to the
next lower grade level (GS-5) experience working in a Medical
Center/Hospital/Doctor's office updating and verifying demographic information,
scheduling appointments, collecting insurance information, data entry,
administratively managing consultation requests and the electron waiting list,
and notifying the patient of his/her scheduled appointment. (To receive credit
for these skills, they must be documented in your application/resume.)
KNOWLEDGE,
SKILLS AND ABILITIES : In addition to meeting the minimum qualification
requirements, selectee must fully demonstrate your Knowledge, Skill and Ability
as it rel! ates to the items below. Any information indicated in your narrative
response will be verified by your resume/supporting documentation.
1.
Ability
to collaborate, communicate, set priorities, and organize the work in order to
meet deadlines, ensuring compliance with established processes, policies, and
regulations.
2.
Ability
to communicate tactfully and effectively, both orally and in writing, in order
to meet program objectives. This may include preparing reports in various
formats and presenting data to various organizational levels.
3.
Advanced
knowledge of the technical health care process as it relates to access to care.
4.
Advanced
knowledge of managing a clinic. This includes independently utilizing reference
sources, decision making, and empowering the team to collaborate and resolve
problems within a complex systems environment.
5.
Advanced
knowledge of! policies and procedures associated with operational activities
tha! t affect the patient flow, patient care, and the revenue process.
6.
Advanced
knowledge of medical terminology due to the technical nature of language
utilized by clinicians.
GRADE
DETERMINATIONS:
Creditable Experience: (1) Knowledge of Current MSA Practices. To be
creditable, the experience must have demonstrated the knowledge, skills, and
abilities (KSAs) associated with current MSA responsibilities. Experience
satisfying this requirement may be paid/non-paid employment as a MSA. (2)
Quality of Experience. Qualifying experience must be at a level comparable to
MSA experience at the next lower grade level. For all assignments above the
full performance level, the higher level duties must consist of significant
scope, administrative independence, complexity (difficulty) and range of
variety as described in this standard at the specified grade level and be performed
by the incumbent ! at least 25% of the time. (3) Part-Time Experience. Part-time
experience as a MSA is creditable according to its relationship to the
full-time workweek. For example, a MSA employed 20 hours a week, or on a
1/2-time basis, would receive 1 full-time workweek of credit for each 2 weeks
of service.
IN DESCRIBING YOUR
EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS
REGARDING YOUR EXPERIENCE.
PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html Al l educati! on claimed by applicants will be verified by the appointing agency acco! rdingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.
Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please review the information for disabled Veterans in the application checklist or visit http://www.fedshirevets.gov/job/vetpref/ind! ex.aspx .
HOW YOU WILL BE EVALUATED:
Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. BENEFITS:
Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at http://www.va.gov/JOBS/Job_Benefits/benefits.asp .
OTHER INFORMATION:
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
- .
If you were eligible to this job, plea! se email us your resume, with salary requirements and a resume to Depar! tment Of Veterans Affairs.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Wed, 15 May 2013 15:00:04 GMT